Municipal Office

395 Mulock Drive P.O. Box 328 Station Main, Newmarket, Ontario
L3Y 4X7

​Welcome to the Newmarket Business Assistance Concierge (BAC)

York Region is moving into modified Phase 2 for period of 28 days commencing at 12:01am on Monday, October 19.  How does this impact my business?

What businesses Must Close Monday, October 19 at 12:01am?

The follow businesses must close: 

  • Indoor gyms and fitness centres including yoga and dance studios (i.e., exercise classes and weight and exercise rooms); 
  • Casinos, bingo halls and other gaming establishments; 
  • Indoor cinemas; 
  • Performing arts centres and venues; 
  • Spectator areas in racing venues; 
  • Interactive exhibits or exhibits with high risk of personal contact in museums, galleries, zoos, science centres, landmarks, etc.;

The order prohibits:
  • indoor food and drink service in restaurants, bars and other food and drink establishments, including nightclubs and food court areas in malls
  • personal care services where face coverings must be removed for the service (e.g. makeup application, beard trimming)
Capacity limits are reduced for:
  • tour and guide services to 10 people indoors and 25 people outdoors
  • Real estate open houses to 10 people indoors, where physical distancing can be maintained.
  • In person teaching and instruction (e.g. cooking class) to 10 people indoors and 25 people outdoors, with exemptions for schools, child care centres, universities, colleges of applied arts and technology, private career colleges, the Ontario Police College etc.
  • Meeting and event spaces to 10 people indoors and 25 people outdoors
Limitations are in place for:
  • team sports to training sessions (no games or scrimmages)
Schools, child care centres and places of worship will remain open in these communities and must continue to follow the public health measures in place.  Before-school and after-school programs will also be exempt from these new restrictions.


The Government of Canada plans to introduce legislation to provide support including: 

  •  The new Canada Emergency Rent Subsidy, which would provide rent and mortgage support until June 2021 for qualifying organizations affected by COVID-19. The rent subsidy would be provided directly to tenants.  The new rent subsidy would support businesses, charities, and non-profits that have suffered a revenue drop, by subsidizing a percentage of their expenses, on a sliding scale, up to a maximum of 65 per cent of eligible expenses until December 19, 2020. Organizations would be able to make claims retroactively for the period that began September 27 and ends October 24, 2020. 
  • A top-up Canada Emergency Rent Subsidy of 25 per cent for organizations temporarily shut down by a mandatory public health order issued by a qualifying public health authority, in addition to the 65 per cent subsidy. 
  • The extension of the Canada Emergency Wage Subsidy until June 2021. The subsidy would remain at the current subsidy rate of up to a maximum of 65 per cent of eligible wages until December 19, 2020. 
  • An expanded Canada Emergency Business Account (CEBA), which would enable businesses, and not-for-profits eligible for CEBA loans—and that continue to be seriously impacted by the pandemic—to access an interest-free loan of up to $20,000, in addition to the original CEBA loan of $40,000. Half of this additional financing would be forgivable if repaid by December 31, 2022. Additionally, the application deadline for CEBA is being extended to December 31, 2020.

Further details, including the launch date and application process will be announced in the coming days. An attestation of the impact of COVID-19 on the business will be required to access the additional financing.

Business Assistance Concierge and Mentorship Inquiries

The Newmarket Business Assistance Concierge is a collaboration between the Town of Newmarket and the Newmarket Chamber of Commerce to help the community get back to business.  This initiative is part of the Town of Newmarket's Economic Resiliency Action Plan which focuses on both the immediate and long term restoration of business activity in Newmarket. 

 If you are a small or medium-sized business seeking assistance navigating the impacts of COVID-19 on your operation, please fill out the form below to be connected with one of our concierge team members.  

The Concierge team is currently working Monday to Friday, from 8:30 a.m. to 4:30 p.m.  Please note in your response form if you'd like to connect with someone outside of these times. 

If you need assistance via the phone, please contact Alex Al-jbouri at 905 895 5193 ext 2753.

If you are reaching out to us outside of regular business hours, please review the resources found on our COVID-19 Business site. Please also fill out the form below and one of our team members will get back to you as soon as possible. 

Business Assistance Concierge Request Form