Snow Removal


Municipal Office

395 Mulock Drive P.O. Box 328 Station Main, Newmarket, Ontario
L3Y 4X7

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Snow Removal in Newmarket 

Snow clearance of Newmarket local roads are maintained by the Public Works Services department.  Regional roads (e.g. Yonge Street, Mulock Drive) are maintained by York Region.

The Town of Newmarket works hard in advance to prepare for the first snow fall of the winter season. Newmarket staff work to transform dump trucks and tractors into snow plow, and perform winter vehicle maintenance while ensuring sufficient supplies of salt to keep our roads safe. Please view our snow clearance FAQ page for more information on snow clearing in Newmarket. 

The Town of Newmarket is responsible for clearing all sidewalks in Newmarket. Learn more about the Town's process and procedures for sidewalk snow clearing by viewing our sidewalk snow clearing FAQ page.

Please remember:

  • Do not push snow into the streets or sidewalks
  • Do not put waste and recycling bins on the street or sidewalk
  • Do not park your cars on the street as this interferes with snow plowing operations
  • Please report damages to [email protected] 
  • Please respect our snow operators 

Snow-related Service Requests 

Newmarket crews continuously monitor the road conditions during inclement weather events and to identify areas that need additional snow clearing work. Crews also make an effort to ensure streets and sidewalks are not missed.

If you believe your street/sidewalk may have been missed, or if your street/sidewalks needs additional service, please contact the Town of Newmarket at [email protected] or call 905-895-5193 approximately 16 hours after the snow event and 24 hours after a significant weather event (i.e. snow or freezing rain stops falling).  

If the Town has declared a significant weather event, please be patient as it will take longer for crews to make their way around Town with a focus on primary routes first, followed by secondary routes.

Please note that the Town of Newmarket does not clear windrows (snow that has been pushed onto your driveway while the snow plow is clearing the street). The Town understands that windrows caused by road snow plowing can be frustrating for our residents. Unfortunately, in order to effectively plow the road, windrows cannot be avoided.

General Snow Information
  • The Town starts to plow when snow accumulates over 6 cm
  • First snow response is to salt the roads and takes four to five  hours to complete the Town
  • Takes approximately 8-10 hours to plow/clear the Town; 12 hours and longer, if snow continues to fall
  • Priority/designated roads are completed first  - These are major routes for traffic and emergency vehicles
  • There are over 250 Courts in town that require special small plow to clear
  • There are 12 snow plow routes; 7 Town owned and operated trucks and 5 contracted trucks – dump trucks are equipped with front plow/wings and salting units
  • There are 21 Parks Staff that work during snow period
  • There are 9 sidewalk plows
  • The Town plows sidewalks on all primary roads and along school routes, as much as possible. 
  • Pathways into parks are not cleared by Parks and Property, Fairy Lake and Tom Taylor Trail are the only two exceptions
  • Walkways will be cleared as Priority 2 into Parks, on school routes and walkways between streets.
  • Brown mailboxes (usually in newer subdivisions) are cleared by Canada Post
  • Bus shelters and stops are the responsibility of York Region Transit
  • Property owners are responsible for clearing snow and ice from sidewalks fronting and abutting their properties. 

    Learn more at 
Significant Weather Event Declaration during inclement weather 

When Environment and Climate Change Canada announces inclement weather that may post a significant danger to all road users, the Town of Newmarket is able to declare a Significant Weather Event (prusuant to s.169.9 of Reg. 239/02, as amended). 

What does this mean?

During a Significant Weather Event, Newmarket's winter services do not change. However, residents can expect winter clearing activities to take longer to complete with a continued focus on primary roads and routes followed by secondary roads and routes.

How can you help?

During singificant weather events, and any inclement snow event, avoid parking on the street to allow for snow plows to pass

  1. Reminder that on-street parking is not allowed from the hours of 2 a.m. to 6 a.m.
  2. If you need extra parking, apply for a FREE Off-Street Parking Permit. This program allows residents to park in select municipal lots overnight between the hours of 5 p.m. to 7 a.m. when winter parking restrictions are in effect.
  3. Make sure nothing on your property is obstructing sidewalk snow plows. This can include driveway curbs, sprinkler heads, gardens or shrubs). These should be positioned at least 45 cm or 18" away from both sides of the sidewalk.
  4. Report fallen branches or trees to 905-895-5193 during regular hours and press 3 to access our after-hours service.
  5. Report power outages to Newmarket Hydro at 905-895-2309 or view their outage dashboard.
  6. Avoid placing waste items on a snowbank, on the street or on the sidewalk.

Please respect our snow plow operators

Be courteous and kind to all Newmarket snow crews as they work hard throughout the day and overnight to ensure all roads, sidewalks and trails are plowed and safe for residents to travel on.  Please be patient, respect our snow plow operators and give them the space they need to plow the area.
The Town understands that heavy snow falls can be frustrating for residents, however, please avoid approaching snow plow operators when they are doing their work. If you have a question or concern, please contact Customer Service at [email protected] or call 905-895-5193.

If you are looking to make a service request or to report a missed street, please contact the Town after 24 hours has passed from when it has stopped snowing during siginficant weather events.