Things to Know


Municipal Office

395 Mulock Drive P.O. Box 328 Station Main, Newmarket, Ontario
L3Y 4X7

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1. Medical Information

If a participant is required to take medication while at a program the parent/guardian must complete a Medication Form. The completed form and the medication must be given to the Program Instructor. Forms can be obtained either online or from the program itself. Epipens should be with the child at all times while at a program.

2. Photo/Video Policy

Photos and videos are not permitted during programs, other than specific cases where it has been identified. Photos and videos may be taken by the Town for promotional purposes. In this case, all parents/guardians will be notified and required to give permission.

3. Ratios

The Town of Newmarket strives to adhere to the following staff to participant ratios to ensure safe and successful delivery of programs:

  • 5 years and under 1 Program Instructor: 7 participants
  • 6 to 9 years 1 Program Instructor: 8 participants
  • 9 to 12 years 1 Program Instructor: 9 participants
  • 12+ years 1 Program Instructor: 10 participants 

4. Behaviour

The Town of Newmarket strives to provide the highest level of safety and enjoyment to all participants and staff during its programs. Coarse language, bullying, non-compliance, eloping and aggressive or inappropriate behaviour are not permitted at a program. These behaviours will be documented, reported, and could result in the removal of a participant from a program. If your child has behavioural concerns please speak to our Recreation Programmer at 905-953-5300 ext. 2712 and notify them of triggers and methods that are helpful for your child. It is our goal to make programs enjoyable for everyone!

5. Inclement Weather

In the event of inclement weather, please check, social media (twitter, Facebook and Instagram) or call 1-877-752-9936 for any program cancellation notices.

6. Illness

Those with a communicable disease (e.g. lice, chicken pox, etc.) will not be permitted to attend programs