Town of Newmarket's Chief Administrative Officer (CAO) is Ian McDougall. The Chief Administrative Officer (CAO) is
appointed by Council. It is the CAO's role to assist Council in setting the direction of the Town by providing guidance and advice based on best practices and emerging trends in municipal government.
The CAO directs and co-ordinates the general management of the business affairs of the Town, in accordance with the by-laws, policies and plans approved by Council, to ensure the delivery of quality services and facilities.
The CAO is responsible to ensure that programs and services are developed and implemented to meet the ever changing needs of the community, while ensuring fiscal responsibility. The CAO is also responsible in delivering a welcoming, courteous and professional culture of public service excellence to our residents, visitors and businesses. The CAO continues to develop collaborative relationships within the community, with other Municipalities and other levels of government.
The following departments and Commissions operate directly under the CAO's office: