Water and Wastewater Fees and Charges

Contacts

Municipal Office

395 Mulock Drive P.O. Box 328 Station Main, Newmarket, Ontario
L3Y 4X7
905-895-5193

Email Us

The Town of Newmarket's water and wastewater division provides the community with various water-related  services. Some services require a charge and will only be completed on specific days of the week. If you would like the Town of Newmarket's water and wastewater division to perform any of the water services noted below, please give us a call at 905-895-5193 and arrange for an appointment.

For a full list of other related fees and charges, please visit our fees and charges webpage. 

Water meter related services 
Service
​Service Description
​Response Time
​Schedule Day for Service
​Cost 
​Water meter - Change out
(Replacement) 
​Town staff will replace water meters when required
​48 hours
Tuesday and Thursday​Free of charge
​Water meter Investigation 
​Town staff will investigate high water use consumption reports
​48 hours
​Tuesday and Thursday
Free of charge 
​Missed water meter appointment
​There will be a charge to the customer if a scheduled water meter appointment is missed
--
​--
​$40.00
​Water meter (turn off) for unpaid water bills during regular business hours 
​Town staff will turn off your water supply for unpaid bills
​48 hours
​Tuesday and Thursday
​$162.39
​Water meter (turn off) for unpaid water bill during after hours
​Town staff will turn off your water supply for unpaid bills
​48 hours 
​Tuesday and Thursday
​$456.88
​Water meter (turn on) for unpaid water bill during regular business hours
​Town staff will turn your water supply on once your bill is paid
​Immediate
​All days 
​$162.39
Water meter (turn on) for unpaid water bill during after hours​Town staff will turn your water supply on once your bill is paid
​Immediate
​All days
​$456.88
​Water Meter: 
Leaking Meter
​Town staff will respond immediately to a leaking water meter call
​Immediate
​All Days
​Free of charge 
​Meter seal - Return visit for new residential homes
​Town staff will attend your home on a return visit to inspect the water meter installation and install a water meter seal if satisfied
​72 hours
​Friday
​$179.72
​Meter seal - Return visit for commercial properties
​Town staff will attend commercial properties on a return visit to inspect water meter installation and install a meter seal if satisfied
​72 hours 
​Friday
​$179.72
​Water meter testing for residential homes

​At the homeowners request, Town staff will test the water meter
​48 hours
​All-day
​$115.37
​Water meter inspection / testing for new development 
​Town staff will inspect / test water meters for new development
​72 hours 
​Friday
​$115.32


Other Water Services
Service​
​Service Description
​Response Time
​Schedule Day for Service
​Cost 
​Water Service - Shut off, repairs, turn off 
Town staff will provide scheduled water service shut off, repairs and water turn on services
​48 hours
​All days
​Free of charge 
​Water Service - Shut off (after hours) 
​In emergency situations, Town staff will respond within a reasonable time to shut off the water service connection
​Emergency - immediate
​Immediate response - 24/7
​$57.69
​Water Service - Turn off (after hours)
​In emergency situations, Town staff will respond within a reasonable time to turn on the water service connection
​Emergency - immediate
​Immediate response - 24/7
​$57.69
​Curb stop repair 
(Water Service Heat Ticket Generated) 
​Town staff will come out to repair your curb stop if damaged or loose
​72 hours
​Monday, Wednesday and Friday
​Free of charge
​Locates (regular)
​Town staff will conduct water and sewer utility locates
​ON1Call Compliance
 (5 days)
​Monday, Wednesday and Friday
​Free of charge

Locates Emergency
​Town staff will conduct water and sewer utility emergency locates 
​Emergency - Immediate
(2 hours turn-around)
​Immediate Response - 24/7
​Free of charge
​Water Quality - investigate taste, odour and colour concerns
​Town staff will respond to water quality concerns from customers
​24 hours
​All days
​Free of charge
​Water Pressure
​Town staff will respond to water pressure concerns from customers
​24 hours
​All days
​Free of charge 
​Water flow test (not related to existing site plan agreements)
​Town staff will conduct a flow test for customers 
​72 hours
​Tuesday, Wednesday and Thursday
​$212.95
​Water valve operating after hours (related to developments)
​Town staff will respond after hours to operate valves for new development
​48 hours
​Tuesday, Wednesday, and Thursday
​$572.32
​New development: security release
​All asset-related to the drinking water system. To be inspected by Town staff and meet Town standards prior to security release. 
​--
--​
​$250
​Watermain tap for residential water service by Town
​Town staff  will conduct a watermain tap at the customer's request

72 hours
​Tuesday, Wednesday, Thursday
​$576.02
​Hydrant - Repair / Replace Anti-Tampering device
​Town staff  will install an anti-tampering device post commissioning at the request of the Town's consultant
​24 hours
​All days
​$568.33
​Valve - Repair / Replacement
Anti-Tampering device
​Town staff will install anti-tampering device post commissioning at the request of the Town's consultant
​24 hours
​All days
​$392.45
​Inspection - Residential water service installed by owner
​Town staff will inspect residential water service install by owner
​48 hours
​Tuesday, Wednesday and Thursday
​$173.04
Inspection - Residential sanitary service installed by owner​
​Town staff will inspect residential sanitary service installed by owner
​48 hours
​Tuesday, Wednesday and Thursday
​$199.66
​Water connection application
​Town staff will review and process water connection applications


​$130.49
​Sanitary Connection Application
​Town staff will review and process sanitary connection applications


​$130.49
​Water hydrant flow test - not related to existing site plan agreements
​Town staff will conduct internal flow test for customers


​$212.95

Hydrant Permits 
​Contractor will request for access to Town owned hydrant. Town will supply meter and charge contractor for water used. Programs from April 1st to November 1st of each year.


​$2000 - Deposit plus actual water consumption charge

Water meters installed by building/plumber
Service​
Water Meter Size​Response Time
​Schedule Day for Service
​Cost 
​Water meters installed by builder/plumber
16X13 (5/8" X 1/2")


​462.35
Water meters installed by builder/plumber
16 X 19 (5/8" X 3\4") 



​$462.35

​Water meters installed by builder/plumber
​19 (3/4")


​$484.35
​Water meters installed by builder/plumber
​25.0 (1") 
$505.34​
​Water meters installed by builder/plumber
���38 (1-1/2")


​$958.25
​Water meters installed by builder/plumber
​50 (2")


​$1,280.84
75 compound (3") installed by developer
(including cost of strainers)​
​$5174.34
​100 compound (4") installed by developer
​(including cost of strainers)


​$8,144.55