Water Service - Shut off, repairs, turn off
| Town staff will provide scheduled water service shut off, repairs and water turn on services
| 48 hours
| All days
| Free of charge
|
Water Service - Shut off (after hours)
| In emergency situations, Town staff will respond within a reasonable time to shut off the water service connection
| Emergency - immediate
| Immediate response - 24/7
| $57.69
|
Water Service - Turn off (after hours)
| In emergency situations, Town staff will respond within a reasonable time to turn on the water service connection
| Emergency - immediate
| Immediate response - 24/7
| $57.69
|
Curb stop repair
(Water Service Heat Ticket Generated)
| Town staff will come out to repair your curb stop if damaged or loose
| 72 hours
| Monday, Wednesday and Friday
| Free of charge
|
Locates (regular)
| Town staff will conduct water and sewer utility locates
| ON1Call Compliance
(5 days)
| Monday, Wednesday and Friday
| Free of charge
|
Locates Emergency
| Town staff will conduct water and sewer utility emergency locates
| Emergency - Immediate
(2 hours turn-around)
| Immediate Response - 24/7
| Free of charge
|
Water Quality - investigate taste, odour and colour concerns
| Town staff will respond to water quality concerns from customers
| 24 hours
| All days
| Free of charge
|
Water Pressure
| Town staff will respond to water pressure concerns from customers
| 24 hours
| All days
| Free of charge
|
Water flow test (not related to existing site plan agreements)
| Town staff will conduct a flow test for customers
| 72 hours
| Tuesday, Wednesday and Thursday
| $212.95
|
Water valve operating after hours (related to developments)
| Town staff will respond after hours to operate valves for new development
| 48 hours
| Tuesday, Wednesday, and Thursday
| $572.32
|
New development: security release
| All asset-related to the drinking water system. To be inspected by Town staff and meet Town standards prior to security release.
| --
| --
| $250
|
Watermain tap for residential water service by Town
| Town staff will conduct a watermain tap at the customer's request
|
72 hours
| Tuesday, Wednesday, Thursday
| $576.02
|
Hydrant - Repair / Replace Anti-Tampering device
| Town staff will install an anti-tampering device post commissioning at the request of the Town's consultant
| 24 hours
| All days
| $568.33
|
Valve - Repair / Replacement
Anti-Tampering device
| Town staff will install anti-tampering device post commissioning at the request of the Town's consultant
| 24 hours
| All days
| $392.45
|
Inspection - Residential water service installed by owner
| Town staff will inspect residential water service install by owner
| 48 hours
| Tuesday, Wednesday and Thursday
| $173.04
|
Inspection - Residential sanitary service installed by owner
| Town staff will inspect residential sanitary service installed by owner
| 48 hours
| Tuesday, Wednesday and Thursday
| $199.66
|
Water connection application
| Town staff will review and process water connection applications
| By appointment (24 hours notice)
|
| $130.49
|
Sanitary Connection Application
| Town staff will review and process sanitary connection applications
|
|
| An appointment is required before work can take place. Please email [email protected] or call 905-895-5193 for more information.
|
Water hydrant flow test - not related to existing site plan agreements
| Town staff will conduct internal flow test for customers
|
|
| Application approval is required before this work can take place. Please email [email protected] or call 905-895-5193 for more information.
|
Hydrant Permits
| Contractor will request for access to Town owned hydrant. Town will supply meter and charge contractor for water used. Programs from April 1st to November 1st of each year.
| By appointment (24 hours notice)
|
| Application approval is required before this work can take place. Please email [email protected] or call 905-895-5193 for more information.
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