Newmarket.ca wins double gold awards from at dotCOMM Awards for its newly redesigned website

Type
News & Notice

The Town of Newmarket is proud to announce that the newly redesigned website received two gold awards at the dotCOMM Awards, an international competition honouring excellence in web creativity and digital communication.

The Town was recognized in the “Redesign” and “Government” categories, celebrating the successful website refresh, incorporating elements of the Town’s new community brand and our bold and caring community. The website features improved usability, enhanced accessibility, and easier ways to access information and services for residents, businesses and visitors. 

"We are honoured to receive two gold awards for our new website,” says Mayor John Taylor. “In Newmarket, we are committed to always improving our digital presence. With the newly designed website, we can provide easier access to Town information, and even better online services for our residents and community. Congratulations to everyone who played a role in this achievement and helped make this recognition possible."

Features of the award-winning Newmarket.ca include:   
 

  • A fresh, modern look, with elements of Newmarket's new community brand 
  • Improved navigation and search, with a focus on helping residents, visitors and businesses find the information they need 
  • Enhanced accessibility features and mobile responsiveness 
  • A building permit and planning applications portal to submit, track and manage applications online 
  • An interactive parks and trails map, with the ability to search for a park by amenity 
  • An infrastructure construction map showing all current construction projects across Town 
  • AI-supported analytics to help the Town better understand user needs, measure website performance, and improve the user experience 
  • Easy access to HeyNewmarket.ca, the Town’s online engagement platform for various projects and initiatives 

A new website was identified as one of Council’s Priorities (2022-2026) under the ‘Customer First Way of Life’ subcategory and through the Town’s Digital Transformation Strategy. This website was developed following extensive user testing and research over the past few years and takes advantage of new technologies and best practices for website design. 

The new and improved Newmarket.ca was developed with UpanUp, a fully Canadian, independently owned and operated company with a specialization in municipal websites, UX design and strategy, and expertise in accessibility compliance. 

See the website at Newmarket.ca  

About dotCOMM Awards 
dotCOMM Awards is an international competition honouring excellence in web creativity and digital communication. The competition spotlights the role of creatives in the dynamic, constantly evolving web.  

About Newmarket 
Newmarket, Ontario is a connected community where boldness creates belonging. We step up for each other and what we believe in. We love to come together and invent new ways and places to celebrate who we are. From transforming the historic Mulock Park into our own Central Park to reimagining urban corridors for liveability and connection, our projects reflect who we are: bold, rooted and original. That’s why people don’t just reside here – they belong.