Extreme Weather


Municipal Office

395 Mulock Drive P.O. Box 328 Station Main, Newmarket, Ontario
L3Y 4X7

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​Community Support for Homelessness and vulnerable individuals

The Town of Newmarket works with other level of government such as York Region to provide support for those in our community who are homeless or vulnerable. View below for information on available resources to assist you.

Extreme Cold

During extreme cold weather, the Ray Twinney Recreation Complex (within the York Region drop-in program) and the Magna Centre lobby area (proof of vaccination required) will be open as a warming centre during its regular hours of operation. Those who are unvaccinated, partially vaccinated or status unknown will be asked to go to the Ray Twinney Recreation Complex as a warming centre. 

Daily drop-in program for those experiencing or at risk of homelessness

York Region is offering a new drop-in program in partnership with Inn From the Cold, Krasman Centre and Town of Newmarket at the Ray Twinney Recreation Complex (lounge 1) at 100 Eagle Street West - enter at the southwest side of the building. 

  • When: Monday to Friday from 10 a.m. to 4 p.m. (closed on weekends and holidays)
  • Questions? Call the Drop-by Program staff Monday to Friday from 10 a.m. to 4 p.m. at 647-512-8754 

The program provides vital services and supports to people experiencing or at risk of homelessness within a safe and warm environment. Learn more about what is being offered at this drop-in program

All individuals or couples experiencing homelessness in York Region who are looking for shelter during a Cold Weather Alert are asked to call the Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140 or email TransitionalShelter.Line@york.ca.

Families with children seeking shelter during Cold Weather Alerts should contact Leeder Place Family Shelter by calling Blue Door at 1-888-554-5525

Tips on Staying Warm

  • Limit your exposure to extreme cold weather
  • If it's too cold outside, consider staying indoors
  • Make sure your head, face, ears, neck, hands and feet are well protected
  • Avoid alcoholic beverages as they cause your body to lose heat more rapidly

Emergency and Transitional Housing

There are seasonal emergency housing and shelters and other emergency housing facilities across York Region for people experiencing homelessness. In Newmarket, those seeking shelter can contact or visit one of the following:

  • York Region's Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140 or email TransitionalShelter.Line@york.ca

  • Inn from the Cold (510 Penrose Street), which provides overnight accommodation for those seeking temporary housing, meals and clothing. Inn from the Cold is open from 8 p.m. to 8 a.m., seven days a week from November to early April. For more information, call 905-895-8889.
  • Belinda's Place (16580 Yonge Street) which provides accommodations for women who are homeless or in crisis. For information on Belinda's Place, call 289-366-4673.
  • Street Outreach Van, which provides mobile street outreach services to homeless, street involved people and those at risk of being homeless, seven days a week from 2 to 9 p.m. To schedule a meeting place and time, call 1-866-553-4053.

For more information, please call the Town at 905-895-5193 or York Region Health Connection at 1-800-361-5653. For the death of hard of hearing, contact York Region at 1-877-464-9675 or 1-866-512-6228.

Extreme Heat 

During extreme hot weather warnings issued by York Region the Town will open its temporary cooling facility located at the Ray Twinney Recreation Complex (100 Eagle Street West). The cooling station will remain open as long as the York Region Heat Warning is in effect. The general hours of operation are 9 a.m. to 4:30 p.m. 

Residents who are using the cooling station must follow public health guidelines by practicing proper hand hygiene and staying at least 6ft./2m. away from others using the facility (physical distancing).

Residents will be screened by staff when they arrive and asked to sanitize their hands and wear a mask / face covering before entering. Disposable masks will be provided. 

Residents who wish to use the cooling station are also asked to self-assess their health before arriving at the cooling station. Those who have any of the symptoms of COVID-19 (noted below) are asked to refrain from entering the building and to seek assessment and testing as early as possible at Newmarket's COVID-19 Assessment Centre at Southlake Regional Health Centre (596 Davis Drive). It is also important for the resident and any close contacts to self-isolate for 14 days.

Symptoms can include but are not limited to:

  • Fever (temperature of 37.8 or greater)
  • New or worsening cough
  • Shortness of breath

Other symptoms can include:

  • Sore throat or difficulty swallowing
  • New smell or taste disorder(s)
  • Nausea / vomiting, diarrhea or abdominal pain
  • Runny nose, or nasal congestion (unrelated to seasonal allergies, post nasal drip etc.)

Those looking for additional assistance can contact Inn from the Cold at 905-895-8889 or York Region's Outreach Team at 1-866-553-4053.

For more information on COVID-19 in York Region, visit york.ca/covid19. For more information on how to protect yourself against extreme heat, visit Health Canada's website.

Tips on Staying Cool

  • Check local weather forecasts for the temperature, humidex and UV index
  • Check Environment Canada for heat warnings
  • Stay hydrated and drink as much water as possible. Limit caffeinated beverages or alcohol as these items can dehydrate you
  • Wear loose, breathable and light-coloured clothing when outdoors
  • Schedule outdoor physical activities in the morning and evening hours when it is cooler
  • Avoid the sun and stay in the shade.
  • Do not leave pets or children in hot cars