By-law Enforcement

The Town of Newmarket's Bylaw Enforcement team is committed to serving, protecting and providing a desired quality of life for residents and visitors. The Bylaws department is responsible for the enforcement of the Town's Bylaws. See below for common areas enforced by Bylaws. 

Common Enforcement Topics

Common By-laws
Parking
Licensing and Permits
Business Licensing
Property Standards
Animal Services

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Make a complaint

Newmarket's Bylaw department operates on a complaint basis by following the by-law complaint process. When a complaint is received, it will be investigated and appropriate action(s) will be taken. The Legislative Services department enforces the Town's regulatory bylaws based on complaints. Upon receiving a complaint, they conduct an investigation and take necessary actions. 

To register a bylaw complaint, contact the Customer Service department at 905-895-5193 or email info@newmarket.ca. The identity of complainants remains confidential unless they consent to be identified.

Please remember that as a complainant, you must provide the following information when filing a complaint:

  • Name, address and telephone number 
  • Complaint location (address)
  • A satisfactory explanation of the complaint, including any details that may assist the investigating staff member
  • A summary of when and where the problem/infraction is occurring 
  • If the complaint pertains to the condition of a rental unit, details confirming that the landlord has been recently advised about the problem and that it has not been corrected

Anonymous complaints will be given a lower priority status and acted upon immediately only if there is an immediate health and safety-related concern.

Municipal enforcement Power of Entry Bylaw

The Power of Entry By-law allows enforcement officers to enter on land at any reasonable time for the purpose of carrying out an inspection to determine if a municipal by-law for a condition of a municipal license is being complied with. 

This Bylaw only applies to exterior lands. An Officer may only conduct an interior inspection with the permission of an owner/occupant or by warrant/court order.